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Privacy Policy

This page describes in detail the privacy practices that apply to all our visitors. By using our Website, you agree to the terms of this Privacy Policy.

Definitions

"Non-Personal Information" (NPI) is information that is in no way personally identifiable and that is obtained automatically when you access our Website with a web browser. "Personally Identifiable Information" (PII) is information that is personally identifiable to you and obtained by us to provide you with a product or service. PII may include information such as your name, address, phone number, and other related information that you provide to us.

Our Commitment to Your Privacy

Our Privacy Policy tells you what PII we may collect from you, how we may share your PII, and how you can limit our sharing of your PII.

California Giant, Inc. (“company” or “We”) is committed to the security and privacy of all our customers. We take your privacy seriously, and we will work with you to ensure that you have an enjoyable online experience.

California Giant, Inc. respects your privacy and recognizes the need for appropriate protection and management of the PII you share with us.

You may contact us at any time using the following information:

feedback@calgiant.com

Post Office Box 1359

Watsonville, CA 95077-1359

Phone: (831) 728-1965

Other Websites

Our Website may contain links to other websites. You understand that these websites are not under our control and are not subject to our Privacy Policy. These websites will likely have their own privacy policies. We have no responsibility for these Websites and provide links to these Websites solely for your convenience.

You acknowledge that your use and access of these other Websites is solely at your own risk. It is your responsibility to check the privacy policies of these other Websites to see how they treat your personal information.

Information We Collect

We collect personal information when you register to request information about our inbound marketing services, buy one or more products, schedule an event or otherwise voluntarily provide such information. This information includes the following categories:

  1. Personal Contact Information
  2. Topics of Interest
  3. Industry Information
  4. Company Information

Generally, you control the amount and type of information you provide to us when using our Website. As a visitor to our Website, you can browse our Website to find out more about us. You are not required to provide us with any PII as a visitor.

We offer you choices when we ask for personal information, whenever reasonably possible. You may decline to provide PII to us in our registration forms and/or refuse cookies in your browser, although some of our features or services may not function properly as a result. We make good faith efforts to provide you access to your personal information upon request and to let you correct such data if it is inaccurate and/or delete it, when reasonably possible.

Computer Information Collected

When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered NPI. We may also collect any of the following:

Cookies and Other Tracking Technologies

Our Website uses "Cookies." A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to identify the areas of our Website that you have visited and to aggregate data about site traffic and interaction. We also use cookies and other technologies to enhance your online experience by eliminating the need to register multiple times for registration-required content. Finally, we may use Cookies to personalize the content that you see on our Website. Most web browsers can be set to disable the use of Cookies (see below). However, if you disable Cookies, you may not be able to access features on our Website correctly or at all. We never place PII in Cookies.

Automatic Information

In the interest of providing our visitors and customers with a secure online experience, our servers automatically record information when you visit our Website, including the URL, IP address, browser type and language, and the date and time of your request. We use all this information to analyze trends among our users to help improve our Website.

Google Analytics Privacy Policy

Our Website uses "Google Analytics" to collect information about the use of our Website. Google Analytics collects information such as how often users visit our Website, what pages they visit when they do so, and what other websites they used prior to coming to our Website. We use the information we get from Google Analytics to improve our Website. Google Analytics collects only the IP address assigned to you on the date you visit our Website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent Cookie on your web browser to identify you as a unique user the next time you visit our Website, the Cookie cannot be used by anyone but Google. Google's ability to use and share information collected by Google Analytics about your visits to our Website is restricted by the Google Analytics Terms of Use. http://www.google.com/analytics/terms/us.html You can prevent Google Analytics from recognizing you on return visits to this Website by disabling cookies on your browser. https://tools.google.com/dlpage/gaoptout

How Information is Used

We use the information we receive from you as follows:

Providing Requested Services and Products

We may use PII to provide the inbound marketing services you've requested, including communicating new products and services, and other information of interest to you. We may also use PII for auditing, research and analysis to operate and improve our inbound marketing technologies and services.

Providing and Improving Our Website

We may use the PII you provide to us, along with any computer information we receive, to provide our Website to you as well as to make improvements to it.

Communications and Email Alerts

When we communicate with you about our Website, we will use the email address you provided when registering. We may also send you Website alerts regarding your use of our Website. Finally, we may also send you emails with promotional information about our Website or offers from us or our affiliates, unless you have opted out of receiving such information. You can change contact preferences at any time. You can opt-out of promotional messages, you can also opt-out of receiving Website alerts.

Sharing Information with Affiliates and Other Third Parties

We do not sell, rent, or otherwise provide your PII to third parties for marketing purposes. However, we may use your Non-Personal Information for data aggregation purposes which might be shared with other parties at our discretion. Any such data aggregation would not contain any of your PII. We may provide your PII to affiliates that provide services with regards to our Website (i.e. payment processors, web hosting companies, etc.); such affiliates will only receive information necessary to provide the respective services and Websites and will be bound by confidentiality agreements limiting the use of such information.

Legally Required Releases of Information

We may be legally required to disclose your PII, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to comply with applicable laws and/or to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce this Privacy Policy and/or our Terms & Conditions; (d) necessary to protect us from legal action or claims from third parties including you and/or other Members; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, our users, employees, and affiliates.

Disclosures to Successors

Although unlikely, If our assets are sold or our business is acquired or merges, in whole or in part, with another business that would become responsible for providing the Website to you, we retain the right to transfer your PII to the new business. The new business would retain the right to use your PII according to the terms of this Privacy Policy as well as to any changes to this Privacy Policy as instituted by the new business.

Changing Your Information

You may change your PII at any time using facilities found on our Website. If you need assistance with updating your PII or removing yourself from our mailing lists, just send us an email with your request or contact us using the Contact Us information found on our Website.

Opting Out of Sharing Information

You can always opt out of future unaffiliated third-party disclosures of your information. Such opt-out will not affect disclosures otherwise permitted by law including but not limited to: (i) disclosures to affiliates, (ii) disclosures to third-party service providers who provide certain services for our business, such as credit card processing, computer system services, shipping, data management, or promotional services, (iii) disclosures to third parties as necessary to fulfill your requests, (iv) disclosures to governmental agencies or law enforcement departments or otherwise required to be made under applicable law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions you may choose to enter, or third-party offers you may choose to accept.

"Do Not Track" Settings

Some web browsers have settings that enable you to request that our Website does not track your movement within our Website. Our Website does not obey such settings when transmitted to and detected by our Website. However, this does not change our compliance in any other way with our Privacy Policy.

Change and turn off tracking features in your browser.

You can turn off tracking features and other security settings in your browser by visiting the following links:

Protecting Your Child's Privacy

We follow the Children's Online Privacy Protection Act (COPPA). Even though our Website is not designed for use by anyone under the age of 18, we realize that a child may attempt to access our Website. We do not knowingly collect PII from a child. If you are a parent or guardian and believe your child is using our Website, please contact us. We may ask for proof of identification before we remove any information to prevent malicious removal of account information. If we discover on our own that a child is accessing our Website, we will delete the information as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties. You acknowledge that we do not verify the age of our users nor do we have any liability to do so. If you are a child, please seek the permission of a parent or guardian before accessing our Website.

Statutory Compliance

Under California's law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we share, if any, with other businesses for their own direct marketing uses.  If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediate prior calendar year (e.g., requests in 2018 will receive information regarding 2017 sharing activities).

Our Email Policy

We comply with the federal CAN-SPAM Act. You can always opt out of receipt of further email correspondence from us or our affiliates. We will not sell, rent, or trade your email address to any unaffiliated third-party without your permission except in the sale or transfer of our business or assets.

Our Security Policy

We have taken steps to build our Website using sophisticated encryption and authentication tools to protect the security of your PII. When we collect your PII through our Website, we will encrypt your PII before it travels over the Internet using industry standards as establishing for conducting secure online transactions. We also use industry standard technologies such as secure routers and firewalls to make sure that your PII is safe. Unfortunately, we cannot fully guarantee secure data transmission over the Internet because of its nature.

Once we receive your PII, we have industry standard security measures in place to protect against the loss or misuse of your PII, though again, we cannot fully guarantee against such loss or misuse or that any electronic transmission or commerce is totally secure. We strongly urge you to protect any password you may have for our Website and not share it with anyone. You should always log out of our Website when you are done using it, especially if you are sharing a computer with someone else or are using a computer in a public place.

We have no control over the information collected by your Internet service provider or if you send us information that you disclose in a public forum. Any such third party that collects your PII may use the information in accordance with its terms and conditions of use (and related privacy policies), which may be different from this Privacy Policy. We are not responsible for any information collected by such third parties and/or how such information is used or maintained.

Limitation of Liability

You assume the sole risk of transmitting your information as it relates to the use of this Website, and for any data corruptions, intentional interceptions, intrusions or unauthorized access to information, or of any delays, interruptions to or failures preventing the use of this website. In no event shall California Giant, Inc. or its affiliates be liable for any direct, indirect, special, consequential or monetary damages, including fees, and penalties in connection with your use of materials posted on this Website or connectivity to or from this Website to any other site.

Changes to Our Privacy Policy

We reserve the right to change this Privacy Policy at any time. If our company decides to change this Privacy Policy, we will post those changes on our Website so our users and customers are always aware of what information we collect, use, and disclose. If at any time we decide to disclose or use your personally identifiable information in a method different from that specified at the time it was collected, we will provide advance notice. Otherwise, we will use and disclose our users' and customers' personally identifiable information in agreement with the Privacy Policy that was in effect, when their information was collected. In all cases, your continued use of our Website or our services and products after any change to this Privacy Policy will constitute your acceptance of such change.

CALIFORNIA RESIDENT PRIVACY RIGHTS

Shine the Light Law

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to request a notice identifying the categories of personal Information that We share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: feedback@calgiant.com will respond to one request per California customer each year, and We do not respond to requests made by means other than as set forth above.

California Do Not Track Disclosure

Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, we do not respond to Web browser “do not track” settings or signals. We deploy cookies and other technologies on our Service to collect information about you and your browsing activity, even if you have turned on the Do Not Track signal.

California Consumer Privacy Act (“CCPA”) Notice

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). We may have collected the following categories of personal information of California residents in the past 12 months:

  • Identifiers such as a name, postal address, Internet Protocol address, MAC address, email address, or other similar identifiers.
  • Categories of personal information described in subdivision (e) of California Civil Code Section 1798.80.
  • Characteristics of protected classifications under California or federal law.
  • Commercial information, including records of products or services purchased or considered.
  • Internet or other electronic network activity information.
  • Geolocation data.
  • Audio and visual information, such as customer service call recordings and photographs.
  • Inferences drawn from any of the information identified above.

This information is collected and used for the purposes disclosed in this Notice. We may have disclosed your identifiers to California Giant Inc.’s third-party business partners, which are those analytic entities we discussed above, within the 12 months immediately preceding the posting of this updated Privacy Policy. We may have disclosed any of the above categories of personal information pursuant to your consent or under a written contract with a service provider for a business purpose in 12 months immediately preceding the posting of this updated Notice.

Your Rights and Choices

Under California Laws, California residents can exercise three privacy rights (Disclosure and Access; Deletion; and “Do Not Sell My Personal Information”) (collectively, “Rights”); however, based on the information We gather, and the fact that We do not “sell” personal information as that term is defined in the CCPA, your rights are somewhat limited as these Rights are not absolute and are subject to certain exceptions. For instance, we are not required to respond to requests concerning employment/application data, B2B data, and cannot disclose or permit access to specific pieces of personal information if the disclosure or access would present a certain level of risk to the security of the personal information, your account with California Giant Inc., or the security of the business’s systems of networks.

Specifically, employment/application data is not subject to this Notice if it is personal information that is collected by California Giant Inc. in the course of your acting as a job applicant, employee, owner, director, officer, medical staff member, or contractor to us to the extent your personal information is collected and used by California Giant Inc. solely within the context of your role or former role as a job applicant to, employee of, owner of, director of, officer of, medical staff member of, US or a contractor of California Giant Inc. This also extends to any emergency contact information or benefits administration information you may have provided us in this context.

B2B data is similarly not subject to this Notice if the data reflects a written or verbal communication or transactions between you and California Giant Inc. if you are acting as an employee, owner, director, officer, or contractor of a company, partnership, sole proprietorship, nonprofit, or government agency and whose communications or transaction with California Giant Inc. occurs solely in the context of California Giant Inc. conducting due diligence regarding, or providing or receiving a product or service to or from such company, partnership, sole proprietorship, nonprofit or government agency. If you are a California consumer, We will process your request to exercise your Rights in accordance with California Laws.

A record concerning the requests may be maintained pursuant to California Giant Inc. legal obligations. Further, California Giant Inc. may charge a reasonable fee or refuse to act on a request if such request is excessive, repetitive, or manifestly unfounded.

Disclosure and Access Requests

You have the right to request that the information We collect about you for the 12-month period immediately preceding the date of your request to know the following:

Categories of Personal Information Request

  • The categories of personal information We collected about you.
  • The categories of sources for the personal information We collected about you.
  • California Giant Inc. business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom We share that personal information.
  • If We sold or disclosed your personal information for a business purpose, two separate lists disclosing:
  • sales, identifying the personal information categories that each category of recipient purchased; and
  • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Specific Pieces of Information Request

  • The specific pieces of personal information We collected about you (also called a data portability request).

When a request for disclosure is made, We will first take steps to verify your identity to protect your privacy and security. For requests to disclose categories of personal information collected, We will have the requestor provide at least two pieces of information so that We may verify the requestor’s identity to a reasonable degree of certainty.

For requests to disclose specific pieces of personal information collected, We will have the requester provider at least three pieces of information so that We may verify the requestor’s identity to a reasonably high degree of certainty and additionally provide a signed declaration under penalty of perjury that the requestor is the consumer whose personal information is the subject of the request. We are required to retain the signed declarations as part of our record-keeping obligations for 24 months.

Please note that We will never disclose a consumer’s social security number, driver’s license number, or other government-issued identification number, financial account number, any health information or medical identification number, an account password, or security questions and answers in response to a disclosure request.

Please note additionally that We are only required to fulfill a Disclosure request from a consumer twice per every 12-month period. If you submit a request in excess, it may be denied or you may be charged for fulfilling your request.

Deletion Request Rights

You have the right to request that We delete any of your personal information that we collected from you and retained, subject to certain exceptions. Given the type of personal information We collect, for requests to delete personal information collected, We will have the requestor provide at least two pieces of information so that We may verify the requestor’s identity to a reasonable degree of certainty. We are required to retain the requests to delete for a period of 12 months as part of our record-keeping obligations.

If We are unable to verify a request, to the extent possible, that request will be treated as a request to opt-out and afforded rights associated with that request right as described in more detail below.

Once We receive and confirm your verifiable consumer request, We will delete (and direct our service providers to delete) your personal information from California Giant Inc. records, unless an exception applies. A deletion request may be denied, in full or in part, if retaining the information is necessary for California Giant Inc. service providers to:

  1. Complete the transaction for which We collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of California Giant Inc. ongoing business relationship with you, or otherwise perform California Giant Inc. contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 ).
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with California Giant Inc.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Disclosure and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

Only you or your agent (with proper authorization and proof of identity) may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

If you choose to utilize an authorized agent, they must complete and submit the Authorized Agent Designation form or email feedback@calgiant.com with “Deletion Request” or “Disclosure Request” in the subject line and include all the information on the Authorized Agent Designation form.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows California Giant Inc. to reasonably verify you are the person about whom We collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows California Giant Inc. to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if We cannot verify your identity or authority to make the request and confirm the personal information relates to you.  Making a verifiable consumer request does not require you to create an account with California Giant Inc.  We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request and, to the extent necessary, to identify the browser/device that is the subject of the request.

We endeavor to respond to a verifiable consumer request within 45 days of its receipt.  If We require more time (up to 90 days), We will inform you of the reason and extension period in writing.  If you have an account with California Giant Inc., We will deliver Our written response to that account.  If you do not have an account with California Giant Inc, We will deliver Our written response electronically.  Any disclosures We provide will only cover the 12-month period preceding the verifiable consumer request's receipt.  The response We provide will also explain the reasons We cannot comply with a request, if applicable.  For data disclosure requests, We will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.  If We determine that the request warrants a fee, We will tell you why We made that decision and provide you with a cost estimate before completing your request.

Household Requests

We currently do not collect household data. If all the members of a household make a Right to Know or Right to Delete request, We will respond as if the requests are individual requests.

Request Made Through Agents

You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, We will require the agent to provide proof you have authorized it to act on your behalf, verify the agent's identity, and We may need you to verify your identity directly with us. (The verification requirement does not apply if the consumer has provided the authorized agent with legal power of attorney under California Probate Code Sections 400 to 4465.)

If you choose to utilize an authorized agent, they must complete and submit the Authorized Agent Designation form or email feedback@calgiant.com with “Deletion Request” or “Disclosure Request” in the subject line and include all the information on the Authorized Agent Designation form.

Requests to Opt-In for Minors

If you are 16 years of age or older, you have the right to direct California Giant Inc. not to sell your personal information at any time. We do not and will not sell personal information of consumers We actually know are less than 16 years of age unless We received affirmative authorization from the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age, to opt-in to the sale of their personal information. Upon the receipt of this request to opt-in, We will inform the minor of the right to opt-out later and of the process for doing so.

Sale and Disclosure of Personal Information

Under the CCPA, a “sale” means providing to a third party personal information for valuable consideration. It does not necessarily mean money was exchanged for the transfer of personal information. We have taken substantial steps to identify whether any of our data sharing arrangements would constitute a “sale” under the CCPA. Due to the complexities and ambiguities in the CCPA, We will continue to evaluate some of our third party relationships as We wait for final implementing regulations and guidance. For example, it is currently unclear whether the use of certain types of advertising partners would be considered a sale under CCPA. Based on our understanding of the CCPA at this time, in the preceding 12 months We have not sold any personal information to any third parties. In the preceding 12 months, We have disclosed personal information to third parties for business purposes including to customer service, technical support, payment processors, information technology, and sales, recruiting and marketing partners. We will continue to update Our business practices as regulatory guidance becomes available and provides clarity on what constitutes a sale transaction, particularly in the advertising ecosystem.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, We will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Consent to Processing of Personal Data in United States

If you are a resident of the European Economic Area (EEA), to provide our Website and products to you, we may send and store your personal information (also commonly referred to as personal data) outside of the EEA, including to the United States. Accordingly, your personal information may be transferred outside of the country where you reside or are located, including to countries that may not or do not provide the same level of protection for your personal information. We are committed to protecting the privacy and confidentiality of personal information when it is transferred. Where such transfers occur, we take appropriate steps to provide the same level of protection for the processing carried out in any such countries as within the EEA to the extent feasible under applicable law. By using and accessing our Website, users who reside or are in countries outside of the United States agree and consent to the transfer to and processing of personal information on servers located outside of the country where they reside, and that the protection of such information may be different than required under the laws of their residence or location.

Questions about Our Privacy Policy

If you have any questions about our Privacy Policy, please contact us using the information found at the beginning of this policy.